FAQ

How many days you need to install the equipment?

The installation is very simple, just connect the battery cable to use it

How many staff abroad you sent to install the equipment?

No on-site installation service provided

You have sales target finished amount requirement to the distributor?

Monthly sales reached 200000 yuan

Can I transfer the money to you then you pay to other supplier?

The factory is the source manufacturer and does not provide any other business transfer

Can I delivery the goods from other supplier to your factory? Then load together?

It can be sent out within 1-2 days

When will you leave your factory and to have your spring festival holidays?

Holiday time: the time when all logistics are suspended

Can the equipment be installed under hot weather?

Can be installed, do not expose to direct sunlight

Can Your products be installed under the cold weather?

Can be installed, below zero it is recommended to install indoors

Do You have office in shanghai or guangzhou that i can visit?

The factory has an office in Foshan

Can you send your staff to install the equipment for us?

Can assist in providing installation solutions and seek installation vendors locally

Can I only buy some spare parts from you?

Provide 3 sets of motherboards for every 100 devices

Will you will attend the fair to show your products?

Participate according to the situation

Can you send your equipment to my warehouse in guangzhou?

Can be sent to warehouses in Guangzhou, Foshan, and mainland China

How long it takes you to provide the designing options for us?

According to your needs, design solutions are usually provided within 1-2 days

What is your products standardization?

Manufacturing according to quality measurement supervision and testing standards

How do you pack the equipment?

Export quality steel strip wooden boxes

Can you can design the equipment according to our size?

Yes, it can

How many years have your company made this kind of equipment?

13 years

Which certificate do you have for your equipment?

Product insurance and testing reports

How many staffs do you have in your factory?

38 people

How can I to be your agent in my country?

Enterprises with certain channels or sales revenue

Do you have any agent in our country?

temporarily not have

Do you have any real project pictures of the equipment?

There are mainly oscilloscopes, load boxes, analog vibration tables, cutting machines, engraving machines, laser machines, and dividing cabinets

How far is your factory from the city hotel?

There is a hotel about 3 kilometers away

How far is your factory from the airport?

Foshan Airport takes 10 minutes, Guangzhou Airport takes 35 minutes

How long it will take from guangzhou to your factory?

About 35 minutes

Where is your factory located?

Foshan, Guangdong, China

Do you provide free spare parts ?

charge provide

What is the age range for your products?

The main group is aged 25-80

Do you have detailed and professional installation manual?

Yes, it can

If OEM is acceptable?

Accept OEM and ODM

Do you provide sample? Free or charge?

Provide samples for a fee

What is your term of payment?

Delivery within 7-30 days after payment

What is your MOQ?

Minimum order quantity of 50PCS

Are you a trading company or a manufacturer?

We are the source factory

How long is your delivery time?

Determine delivery time based on quantity

How many production lines in your factory?

The factory has 10 production lines

Safety performance

It has multiple protection functions such as short circuit, overload, overvoltage/undervoltage, over temperature, etc

Conversion and charging

High-current charging using mains power, conversion speed in milliseconds, with UPS function

Output load range and stability

can carry household high-power equipment and precision instruments, including air conditioners, medical equipment, etc. Output 210V-240V/105V-120V adjustable, stable output voltage

Whether the lithium iron phosphate battery pack is brand new and with sufficient capacity

100% Use brand new/sufficient capacity battery cells with high consistency.

Lithium iron battery safety

BMS intelligent safety equalization, protection system, to ensure the safe operation of the battery and electrical appliances